Our Caregivers

We believe in treating our caregivers – known as Home Care Aides at Guidance Home Care with respect and understand they are a very critical part of our team. Our team approach results in our clients receiving outstanding care. Guidance employs excellent caregivers that are dedicated to their craft, and our caregivers get the opportunity to work with great clients.

Caregivers are Company Employees

Guidance Home Care caregivers are considered employees of the company, not employees of the client.  This ensures that Guidance Home Care is responsible for all payroll taxes, Worker’s comp, liability insurance, and bonding for all caregivers, thus removing this additional stress from the clients and their families.

Screening and Hiring Process

Guidance caregivers go through a very thorough and comprehensive screening and hiring process.

Caregivers must meet the following qualifications:

  • Pass multiple criminal background checks including DOJ (Department of Justice) background
  • Pass DMV driving history and monitoring
  • Pass and have current TB Test
  • Pass personality and skills assessments by multiple members of the HR and management staff
  • Have adequate verbal and written communication skills
Training and Certification

Guidance Home Care provides hands-on training led by RNs and other local professionals.  Caregivers are also tested for competency and are awarded certifications for:

  • Alzheimer’s and dementia care
  • Chronic disease management for congestive heart failure, heart attack, and pneumonia
  • Personal care and bathing
  • Injury and illness prevention and safety training in home and work environments
  • HIPAA (client confidentiality)
  • Client transfer and body ergonomics
  • Assistive equipment such as wheelchairs, walkers, hospital beds, etc.

Guidance caregivers also receive one-on-one training from Physical and Occupational Therapists prior to a client’s discharge from a hospital or rehab to help clients transition to life back at home.