Awards

2016 Excellence Awards

icon-provider-of-choice-2016

Guidance Home Care was awarded Provider of Choice in areas such as:

  • Timeliness of caregivers
  • Caregivers appropriate appearance
  • Confidence in office staff
  • Communication from provider
  • Coordination of schedules
  • Response to problems
  • Recommended provider
  • Overall quality of service

icon-employer-of-choice-2016

Guidance Home Care was awarded Employer of Choice in areas such as:

  • New hire training
  • Continued training

icon-leader-of-excellence-2016Guidance Home Care was awarded Leader in Excellence:

  • Guidance is one of only a few agencies to be awarded the title of Leader in Excellence which is awarded to those providers who set the highest standard, receiving the highest client and caregiver satisfaction scores in ALL categories. This recognition shows that Guidance is one of the best in the nation.

Certified Trusted Provider

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Guidance Home Care is a Certified Trusted Provider since 2014. 

Guidance Home Care is proud to announce it has again received both the Best of Home  Care Provider of Choice and Employer of Choice Awards from Home Care Pulse.

Awarded only to the top ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse, Guidance Home Care is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees, and the highest quality of care to clients.

A few highlights:

  • The satisfaction surveys are conducted by a 3rd-party, so these awards are based on real, unfiltered feedback from clients and caregivers.
  • The information helps Guidance understand in which areas we are performing well in, and identify opportunities to serve our clients and employees even better.
  • 94% Overall Client Satisfaction!
  • 94% of Clients Recommend GHC!
  • See www.bestofhomecare.com
  • Guidance Home Care is grateful to our clients and employees for providing valuable feedback to help us meet our goal of continuous improvement!

2015 Excellence Awards

Guidance Home Care was awarded Provider of Choice in areas such as:

  • Timeliness of caregivers
  • Caregivers appropriate appearance
  • Confidence in office staff
  • Communication from provider
  • Coordination of schedules
  • Response to problems
  • Recommended provider
  • Overall quality of service

Guidance Home Care was awarded Employer of Choice in areas such as:

  • New hire training
  • Continued training


Guidance Home Care is also a Certified Trusted Provider since 2014.

Guidance Home Care Received 2015 Best of Home Care Provider and Employer of Choice Awards!

Guidance Home Care is proud to announce it has received both the Best of Home Care Provider of Choice and Employer of Choice Awards from Home Care Pulse.

Awarded only to the top ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse, Guidance Home Care is ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees, and the highest quality of care to clients.

A few highlights:

  • The satisfaction surveys are conducted by a 3rd-party, so these awards are based on real, unfiltered feedback from clients and caregivers.
  • The information helps Guidance understand in which areas we are performing well in, and identify opportunities for improvement.
  • 93% Overall Client Satisfaction!
  • 94% of Clients Recommend GHC!
  • According to www.bestofhomecare.com, Guidance is the only agency in Santa Clara County to be awarded both the Provider of Choice AND Employer of Choice.
  • Only 23% of participating agencies nationwide received both awards